Categories
Software

My Favorite Firefox Extensions

One of my friends recently asked me what I’m using for extensions in Firefox 2, then suggested I share my list with the world. So, that’s exactly what I’m doing here. I’ll split them up by category so you can find the ones that apply to you. Improving the Firefox Interface Even though Firefox is […]

Categories
Ruby on Rails

Setting up Ruby on Rails and Using Capistrano to Deploy Ruby on Rails Applications to Media Temple Dedicated Virtual Server 3.0

Note: This tutorial is now quite dated, so I would not recommend attempting to follow it. Instead, take a look at Media Temple’s instructions for configuring Mongrel Clusters. I recently deployed a Ruby on Rails application to Media Temple’s Dedicated Virtual Server 3.0 setup, and after running into a few problems along the way, eventually […]

Categories
Software

Why Software Sucks

I’m in the middle of an absolutely awesome Technometria podcast with David Platt, author of the book Why Software Sucks. The episode is titled, appropriately enough, Why Software Sucks, the Podcast. It’s very much worth checking out. David has got some really good examples of what’s wrong with software today. His book blog (Suckbusters) covers […]

Categories
Customer Service

Symantec MySupport Follow-up

When I wrote about my frustration with the Symantec MySupport site last Friday, it was mainly a way for me to vent. I wasn’t expecting anything to come of it, which was why I was extremely surprised to find an email in my inbox this afternoon from a Symantec employee named Ben. Ben said someone […]

Categories
Web Development

Bad Web Design #1: Symantec MySupport

Update on 1/17/2007: There’s a follow-up to this post about a call I had with a Symantec employee and this issue. Having created web sites and applications for a number of years now, I’ve developed a pretty good nose for bad design. Sometimes I find little things that bug me, and other times they’re blatant […]

Categories
Design

Looking to Baby Toys for Design Inspiration

I recently began reading Robert Hoekman Jr.’s Designing the Obvious: A Common Sense Approach to Web Application Design, and can’t recommend it enough. As the title suggests, it’s all about creating web apps that are so easy to use that it seems like second nature. Reading about the concept of “obvious” design reminded me of […]

Categories
Blogging

This blog is moving to Media Temple

By the time you read this post, this blog should be completely moved over from its two year stay at Quality Host Online to our new, roomer, hosting account at Media Temple. If all goes well, you shouldn’t notice a thing. Update on 12/02/2006: Well, it wasn’t seamless, but it could have been worse. The […]

Categories
Web Services

RESTing the Geeky Way

Update on 11/30/2006 @ 1pm: I fixed an error below where I should have said Roy Fielding instead of Ray. Thanks Mark Baker! Although I haven’t had much time for leisure reading lately, I have taken a few minutes here and there to study up on a little something called Representational State Transfer, usually referred […]

Categories
Web Development

Making Web Forms Easier to Use

I’m always excited to read or hear information that challenges conventional wisdom, so I really liked this article that arrived in my RSS reader this morning: Label Placement in Forms. In it, results and recommendations of a web form eyetracking study are given. Eyetracking records the movements of users’ eyes as they use a website, […]

Categories
Web Development

Media Temple – New Web Host of Choice

Casey and I are in the middle of getting a new blogging project off the ground for her. I’m her web/blogging guy by default, so I’ve been slowly getting things setup for her on the technical end. One of tasks was finding a good website hosting company, something that seems easy, but is actually pretty […]